Our story
Novara was founded in 2018 by a team of engineers and financiers who believed traditional banking had become too slow, too expensive and too opaque. Seven years later, over 70 million customers use Novara every day in 38 countries.
In 2025, we processed over €120 billion in transactions, with 99.99% uptime and a customer satisfaction score of 4.8/5 on Trustpilot.
Our values
- Transparency: no hidden fees, clear and public pricing
- Security: protecting your funds and data is our top priority
- Innovation: we invest over €200 million per year in R&D
- Inclusion: a bank accessible to everyone, regardless of income
- Responsibility: we offset 100% of our carbon footprint
Our commitments
Novara is committed to more sustainable finance. We have signed the UN Principles for Responsible Banking and publish a detailed impact report every year. We offer ESG investment funds selected with independent extra-financial ratings.
Our Novara Cares charity programme allows our customers to donate their RevPoints to over 200 partner associations.
Our team
Over 9,000 employees work for Novara in our offices in London, Paris, Milan, Berlin, Warsaw and Singapore. We are constantly hiring: discover our openings at novara-bank.example/careers.
Our awards
- "Best Consumer Banking Mobile App" 2025 — Global Finance Awards
- "Best International Payments Provider" 2025 — The Banker
- "Customer Satisfaction Gold" 2024 and 2025 — European Banking Awards
- "Consumer Guardian Badge" 2025 — Trust Alliance Europe